Checkout extensions

Make it easy for your customers to redeem their credit with a Shopify Checkout extension. Redeem credit with a single click on Shopify Plus

Getting started

Choose Shopwaive's Redeem checkout extension for Balance and Offer redemption at checkout. Add the Upsells checkout extension to show specific collections of products you define through metafield definitions and then optionally add a cash back incentive when they add it at Checkout. A third block, B2B Checkout, lets company members redeem from a shared company balance: see B2B Checkout.

Checkout Extensibility features that use Shopwaive's one-click redemption requires a Shopify Plus subscription

Step 1: In your Shopify admin, go to Settings > Checkout. In the Configurations section, click Edit beside the checkout configuration you want to change. Shopify's own steps are in Customizing your checkout and customer accounts with apps

Step 2: In the checkout and accounts editor, select the checkout page and open the Sections sidebar

Step 3: Click Add block in the section where you want the block, for example the order summary

Step 4: Click the Redeem extension by Shopwaive

Step 5: Click Save. And you're done! In the editor the block shows sample content and the notice "Redeem extension is disabled while in editor mode". That is expected: the block works at checkout.

Now set the look and wording of the block on the Checkout extensions page of the Shopwaive app. Choose Redeem and B2B Checkout, then set the section label, title, button labels and help text, show or hide an image (Media) and the amount field (Input field), and allow or prevent Partial redemption. When the Save bar appears, click Save.

The Checkout extensions page of the Shopwaive app

As mentioned above, you can place the Redeem extension anywhere you like when you design your Checkout with Shopify Plus.

The block is shown to a signed-in customer who has a balance or an offer. A balance is never applied automatically: the customer presses the Redeem button (on a store that shows a switch instead, the customer turns it on). The balance is taken from the account when Shopify reports the order as paid, so an abandoned checkout takes nothing.

The Redeem block at checkout

The default extension applies an Order discount in the amount the customer desires to redeem. The discount only applies toward the subtotal of merchandise items. Need to extend credit to apply toward the full cart cost, including taxes, shipping, and fees? You can skip the remainder of this article and jump to Extend Credit with Gift codes

Redeemed balances can be combined with other discounts or promotional codes if you enable this feature in the Shopify Discounts panel when creating the discount. Make these selections in the Combinations card, where you can choose to combine with other Products, Shipping, or Order discounts.

Combine credit with other discounts by enabling combinations when creating your discount code

Shopify Plus stores need to upgrade to Checkout Extensibility before the Combinations card shows options to combine with Product, Order, and Shipping discounts.

Enterprise features require the Shopwaive Checkout subscription plan. Contact us at [e-mail] to learn more

Subscriptions

• By default, Redeem creates a discount code for one-time items. On a cart that mixes subscription and one-time items, the amount it offers is limited to the one-time items.

• To let the Redeem discount code apply to subscription items too, open Settings > Checkout > Redemption in the Shopwaive app, tick the Subscription-eligible discount codes checkbox and click Save. The code then also applies to the first billing cycle of subscription items, on a store that sells subscription products. The checkbox shows while the Gift Cards Extension is off.

• With the Gift Cards Extension on, the gift code pays toward the whole first order, subscription items included.

• Renewals are charged to the customer's payment method. They are not paid from the balance.

Have questions on any specific features? Contact us