Getting started

What is Shopwaive?

Shopwaive at its core is an AI platform. Shopwaive has developed an AI-powered Customer Relationship Management (CRM) system for Shopify brands that assists in creating automations and efficient customer service and resolution tools that solve complex business problems. Running a business on Shopify Plus is made easier and faster with Shopwaive's AI tools.

With an API-first design, Shopwaive ensures seamless integration and functionality across various platforms and environments. Our tool is built to enhance customer engagement, increase conversion rates, and provide a robust solution for brands looking to improve their marketing and customer conversion strategies. Whether it’s personalized offers, targeted promotions, or employee incentives, Shopwaive is dedicated to driving significant business growth and optimizing marketing efforts through advanced AI technology.

Why choose Shopwaive?

Shopwaive is an industry leader in customer incentivized marketing, helping brands build meaningful, trust-based relationships with their customers.

Built-in compliance tools, trusted deliverability, and our best-in-class REST Admin API, Shopwaive helps brands launch and scale their businesses globally. Our Business Suite includes:

• Cash Back and Loyalty Programs

• B2B Integrations and Orders

• Gift Card Management

• Store Credit

• Employee Credits, Incentives, and Offers

• Affiliate Marketing Commissions

• Enterprise Email and SMS Campaigns

• Shopify Flow integrations

Shopwaive empowers developers, brand agencies, marketing teams, store admins, and business owners. Built on a modern React framework, it leverages automation and AI to drive messaging campaigns, store credit, cash back, and gift cards.

Powering D2C and B2B Automations for Global Businesses at Scale

Use Cases

• Order Issues: Deposit store credit

• Refunds and Campaigns

• Checkout and Gift Cards: For prepaid crowdfunding, pre-orders, and backorders

• Gift Cards and Subscriptions Sales

• B2B Vendors: 3rd-party credit requests and approvals

• D2C Brands: Employee/vendor deposits for brand swag

• Affiliate Marketing: Automatic credit deposits and post-purchase flows

Powering Commerce with Financial Technology

Enhance customer experiences and streamline operations across various scenarios with cutting-edge technology.

Gift Cards, Checkout extensions, and Store Credit

Shopwaive provides world-class Software-as-a-service subscription plans that add measurable value to global brands access to and versatility of Gift cards, Store credit, Cash Back and Loyalty, Discounts, B2B Orders, Refunds, Combinations, Checkout, Analytics and Reporting, Cloud services, Database, APIs, Messaging, Authentication and ID verification services

Cash Back and Loyalty Program

Shopify Flows and Shopwaive for Cash Back, Loyalty, and Rewards Programs

Brands often struggle with designing Loyalty and Rewards programs that align perfectly with their business strategy. Our solution? Start with Shopwaive today and regain control and cost savings with our in-house feature to create custom programs.

New! Create Cash Back Programs with Shopify Flows

Leverage Shopify's native Shopify Flows app to design your own Cash Back program. Avoid the limitations of other Loyalty and Reward platforms. You know your customers best, so having full control over how, who, and when you reward is crucial. Use Shopwaive to customize your strategy today!

Powerful Work Flows

Connect your Klaviyo account with Shopwaive to automate powerful SMS messaging and email flows. Flows are powered by the Shopwaive API and integration of partner APIs

Flexibility with Payments

Provide Cash Back, Rewards, Points, or Tokens to your customers. Enable a digital wallet for them and issue store-exclusive refunds and cash.

AI-Powered World-Class Customer Support

Our team is available to assist you and typically responds within 24 hours. For immediate help, our AI chatbots can get you started quickly.

Automations that Make Your Life Easier

Use our design canvas to craft your pixel-perfect, branded customer interface. Automatically trigger email templates, access our API, and explore additional features.

Built for D2C

Shopwaive offers cutting-edge internet business and commerce technology to enhance customer growth and scale your brand, all at a competitive price. Transition your customers to Shopwaive in minutes and save valuable time and money.

Here are some highlights:

• Store credit. Bulk import simplifies the process of importing customer accounts and making changes across thousands of customers in just seconds. Easily migrate from other platforms with just a few clicks

Then, customers can view their balance and offers at checkout; apply with just one-click:

• Discounts with Shopwaive, you can create automations in Shopify Flow that automatically create discounts and send the discount code in an email

• Refunds with Shopwaive, you can issue partial store credits for various quantities and line items of an existing order. This includes the option to credit or exclude the costs of shipping fees and taxes.

• Checkout extensions allow customers of Shopify Plus merchants to redeem with a single click at checkout and combine credit with other promotions or discounts. Apply credit to the full cart costs, including merchandise, shipping, taxes, and fees

• Top up flows with Zapier let you automatically add credit to a customer's account based on their purchases or other actions

• Shopify flows enable you to connect Google Sheets to record all your customer transaction history

• Crowdfunding pledges and Pre-Orders can be handled seamlessly with issuance of pre-paid credit or Gift Cards in the amount of the pledge or pre-order to facilitate checkout on your launch site

• Klaviyo Integration enables you to connect your customer's Shopwaive data in email and SMS flows defined in Klaviyo

• Draft orders integration enables B2B merchants to apply store credit to open draft orders

• Requests and approvals enables B2B merchants to review 3rd-party and vendor store credit requests, natively integrated with our email services for a streamlined experience

• Zapier Integration enables you to power a Zap using a webhook POST to update a customer's credit after they purchase a product or take some other action

• Bulk Rewards and Discounts enables you to create thousands of discount codes in seconds using CSV import

• Shopify POS enables you to checkout customers in-store with smart grid tiles, use Shopwaive's POS Credit or Invoicing system for Buy-Now-Pay-Later and NET30 functionality

• And the Shopwaive API provides your developers tools that integrate seamlessly with your existing framework

Quick links

Get Started

We've put together some helpful guides for you to get setup with our product quickly and easily

Install on Shopify

Global brands use Shopwaive Checkout to create ultra-converting customer buying journeys

Create a Shopify Flow to connect Shopwaive's powerful APIs seamlessly with your existing funnels

Create email templates and custom messaging, set expiration dates, and much more