> For the complete documentation index, see [llms.txt](https://docs.shopwaive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shopwaive.com/shopify/install.md).

# Install

Launching Shopwaive on your store is easy. Use the steps outlined below to get started

{% hint style="info" %}
Need assistance? Send us a message in the chat, and our team will be happy to guide you through the setup.
{% endhint %}

<figure><img src="https://1743155819-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6HSAZj4RDucpQwVtzMYt%2Fuploads%2FDuL8IpqyK4BU1oHTYIlK%2F1.png?alt=media&amp;token=165f763d-0d5a-4449-ad10-1af22ffb84a4" alt="Redeem at checkout with Shopwaive"><figcaption><p>Flexible checkout, credit, rewards and discounts with Shopwaive</p></figcaption></figure>

## Install on Shopify

To install Shopwaive on your Shopify store, visit the Shopify App Store and add the app.

<figure><img src="https://1743155819-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6HSAZj4RDucpQwVtzMYt%2Fuploads%2Flf4pr3AK7KrR3Cgzxt8z%2FAppStore.png?alt=media&amp;token=94d9a1a2-42f4-4012-8e5b-647b7d2976ff" alt="The Shopwaive listing on the Shopify App Store"><figcaption><p>Install Shopwaive on the Shopify App Store</p></figcaption></figure>

## Pricing

Our pricing is maintained on our Shopify App Store listing where you can find full details of our subscription plans. All pricing is billed in **USD**, with a **7‑day free trial** available, and **additional monthly usage charges apply** on each plan.

Visit our [App Store listing](https://apps.shopify.com/shopwaive) for the latest details on our subscription and pricing plans.

#### Subscription Plans that provide Platform Access

* **Shopwaive Starter**: **$15/month**\
  Includes: Balances & Profiles, Offers & Expirations, Loyalty & Rewards Program.
* **Shopwaive Pro**: **$45/month**\
  Includes Starter features, plus: Export Transactions, Give Shipping Credits, Design Editor.
* **Shopwaive Checkout**: **$60/month**\
  Includes Pro features, plus: Checkout Extensions & Upsells, Shopify Flow Email & AI Tools, API & B2B Checkout.

#### Usage fees

The monthly subscription plans above provide access to the platform and do not include usage. Additional usage charges apply. Account usage is $0.75 per Shopwaive customer for the first 4,000 customers, and $0.00 after that (i.e. 1M+ customers will cost the same as 4,000 customers). Account usage only applies to the number of Shopwaive customers which may be less than your total Shopify customers, as a Shopwaive customer is only created when an API request or deposit is made for a Shopify customer. An additional $1,499 minimum semi-monthly usage charge applies to brands that use B2B Checkout, Multi-currency conversion, Shopify POS Invoicing or Enterprise features designed exclusively for Shopify Plus. A total monthly capped usage cost of $2,998 USD is in place for all subscription plans. If you use all Enterprise features and have more than 4,000 customer accounts, your usage charges never exceed this cap. The cap applies to usage, not to the plan's monthly fee. Beginning services with Shopwaive and/or purchasing a subscription plan through our listing and Shopify Billing requires you to consent and adhere to our Terms and Conditions provided at <https://www.shopwaive.com/terms-conditions>

Example cost calculation for the <mark style="color:$primary;">**Pro**</mark> plan: 100 customer accounts \* $0.75 USD + $45 platform access = $120 USD per month

Example cost calculation for the <mark style="color:$primary;">**Starter**</mark> plan: 1,000 customer accounts \* $0.75 USD + $15 platform access = $765 USD per month

Example cost calculation for the <mark style="color:$primary;">**Checkout**</mark> plan plus all Enterprise features including B2B Checkout, Multi-currency, and Shopify POS Invoicing: 800,000 customer accounts \* $0.75 USD + $60 platform access. However, total usage costs are capped at $2,998 USD per month for each domain, so the total cost in this scenario is $2,998 USD usage + $60 platform access = $3,058 USD per month.

## Get started with these steps

<details>

<summary>Step 1 (Optional): Turn on the popup (on Shopify Plus? Skip this step)</summary>

If you are using Shopwaive on Shopify, you are not on Shopify Plus, and you do not have access to our Checkout extensions, then this step is for you. After installing the app, go to **Online Store** in the Shopify admin and click **Edit theme** on the theme you use. Click the <mark style="color:blue;">App embeds</mark> icon in the sidebar, turn on **Popup** and click **Save**.

If your theme does not support Shopify's Theme app extensions or app embeds, [contact](mailto:support@shopwaive.com) our team and we can provide integration support to get you setup in minutes.

</details>

<details>

<summary>Step 2 (Optional): Shopify Plus Checkout Extensions (not on Shopify Plus? Skip this step)</summary>

Shopify Plus brands can add the [Redeem](/shopify/checkout-extensions.md) and [Upsells](/shopify/upsells.md) extensions at checkout to unlock powerful checkout features that increase AOV and provide a seamless one-click redemption experience. Using the [Redeem](/shopify/checkout-extensions.md) extension, you'll get to choose from [Balance](/shopify/accounts.md), [Loyalty](/shopify/cash-back-and-loyalty.md), and [Offers](/shopify/offers.md) solutions.

</details>

<figure><img src="https://1743155819-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6HSAZj4RDucpQwVtzMYt%2Fuploads%2FeQyovj8ljAccdsQXLeUz%2FRedeem.png?alt=media&amp;token=5bf49858-f663-4279-bc9b-dfa4d7b488e3" alt=""><figcaption><p>Shopify Plus brands can add the Redeem and Upsells Extensions at Checkout</p></figcaption></figure>

<details>

<summary>Step 3 (Optional): Add other app blocks</summary>

Shopwaive has an <mark style="color:blue;">**Account**</mark> block for each version of Shopify customer accounts:

* **Customer accounts**: add the **Account** block to the **Profile** page in Shopify's checkout and accounts editor (in the Shopify admin, **Settings** > **Checkout**). It shows the customer's balance, offers and recent redemptions.
* **Legacy customer accounts**: add the **Account** app block in the theme editor. It shows the customer's balance and transaction history.

See [App blocks](/shopify/app-blocks.md).

</details>

<details>

<summary>Step 4: Enable customer accounts</summary>

Customers must sign in to see and redeem their balance in your online store. In the Shopify admin, go to **Settings** > **Customer accounts**, turn on <mark style="color:blue;">Show sign-in links</mark> and click **Save**. See Shopify's guide to [managing customer accounts](https://help.shopify.com/en/manual/customers/customer-accounts/manage).

</details>

<details>

<summary>Step 5 (Optional): Setup branded email</summary>

Follow [Setup branded email](/shopify/install/setup-branded-email.md) to send email from your own domain and meet Google and Yahoo's sender requirements. In the app, this setting can be switched on only by a store on the Shopwaive Checkout plan that is also on Shopify Plus.

</details>

## Add your root and subdomains

Open Shopwaive and go to **Settings** > **Email**. In the **Notifications** section, tick the checkbox, enter your Root domain and Sending subdomain, click **Save**, then click **Generate DNS records**. The full steps are in [Setup branded email](/shopify/install/setup-branded-email.md).

## Shopify POS

If you're using Shopify POS in a brick-and-mortar shop and would like to use Shopwaive for customer credit accounting for in-store purchases, see [Shopify POS Credit](/shopify/shopify-pos.md). If you prefer to allow customers to charge to a NET 30 account, see [Shopify POS Invoicing](/shopify/shopify-pos/invoicing.md).