Need assistance? Send us a message in the chat, and our team will be happy to guide you through the setup.
Install on Shopify
To install Shopwaive on your Shopify store, visit the Shopify App Store and add the app.
Get started with these steps
Step 1 (Optional): Turn on the popup (on Shopify Plus? Skip this step)
If you are using Shopwaive on Shopify, you are not on Shopify Plus, and you do not have access to our Checkout extensions, then this step is for you. After installing the app enable the Popup by navigating to the Shopify Admin > Sales Channels > Online Store > Customize. Then click the App embeds icon on the left menu pane. Find the Popup listed and toggle on.
If your theme does not support Shopify's Theme app extensions or app embeds, contact our team and we can provide integration support to get you setup in minutes.
Step 2 (Optional): Shopify Plus Checkout Extensions (not on Shopify Plus? Skip this step)
Shopify Plus brands can add the Redeem and Upsells extensions at checkout to unlock powerful checkout features that increase AOV and provide a seamless one-click redemption experience. Using the Redeem extension, you'll get to choose from Store credit, Loyalty, and Offers solutions.
Step 3 (Optional): Add other app blocks
Brands can choose to add the Facade app block, which displays a button at the bottom of the screen only if customers are not yet logged in. Clicking the facade will redirect your customers to login, communicating to them that log in is required to access their account
Brands can also choose to add the Account app block, which displays their balance and transactions on their Classic Customer accounts page and the newly released Customer Profile page for New customer accounts
Step 3: Enable customer accounts
If you are using Shopwaive on Shopify, ensure you enable customer accounts by navigating to the Shopify Admin > Settings > Checkout > Customer accounts. Then enable the setting Accounts are optional or Accounts are required. Accounts are required for customers to receive and use credit on Shopify.
Step 4: Setup branded email
Follow the steps outlined in Setup branded email to begin sending branded email and campaigns to meet Google and Yahoo's sender domain requirements
Add your root and subdomains
Navigate to Settings > Notifications within Shopwaive. Enter your Root domain and Sending subdomain. Click Generate DNS records
Shopify POS
If you're using Shopify POS in a brick-and-mortar shop and would like to use Shopwaive for customer credit accounting for in-store purchases, see Shopify POS Credit. If you prefer to allow customers to charge to a NET 30 account, see Shopify POS Invoicing.
Install on a different platform
Not on Shopify? You can install Shopwaive on your Wix store by visiting the Wix AppMarket and installing the app. Refer to our Wix documentation for full details.
If you have a custom website not hosted by Shopify or Wix, Shopwaive can be installed with the help of our team. Contact us and we can provide integration to get you setup.
