Accounts
Get started with Shopwaive by importing existing customer accounts, issue refunds with store credit, and much more
Last updated
Get started with Shopwaive by importing existing customer accounts, issue refunds with store credit, and much more
Last updated
Store credit is compatible with all Shopify Themes and can be used with both Shopify and Shopify Plus subscription plans.
New! is now supported and synced with Shopwaive. Bulk import Store Credit with Shopwaive and target Shopify's native store credit balance.
Shopify's native store credit is an independently developed solution that can be used along with Shopwaive balances to unlock powerful combinations and flexibility with order payments, loyalty, refunds, and offers. With Shopwaive, we sync your customer's Shopify store credit balance and display it in their Customer profile page in Shopwaive. Then you can make edits in the Shopify Admin or via Shopwaive's bulk import editor.
This guide assumes you already installed Shopwaive on your Shopify store, staging, or development store as outlined in the . Confirm you can access the Shopwaive app in the Shopify admin before proceeding. See for more details
Within the Shopwaive app admin, import existing customer accounts using the or search for your customer by email using the Customers dashboard. Click the customer in the list or click the ellipsis to View account
Make edits to your customer available balance, notes, expiry date or send an email notification. Or, , make an , or to create deposits or debits. Once you make edits to a customer account, if an account does not already exists a Shopwaive credit account is automatically created
Optionally, connect a to automatically send customers an email or SMS message once you give them credit or make updates to their account. When used with the , this feature can unlock powerful work flows. You can update customer account data in seconds, which automatically triggers an email sent to your customers with backlinks to your store encouraging them to redeem their credit
Launching a Headless commerce site with or want to integrate Shopwaive with your existing framework? Shopify Plus merchants and developers can programmatically create deposits, debits, and order links with the . See
Related topic: Setup where you can create deposits or debits to customer accounts on a recurring schedule (i.e. 1st day of the month). You can even create your own . The options are unlimited and can be as complex as you prefer. For example setup a Shopify Flow when an Admin user or customer from a Segment takes action (i.e. Admin creates a Draft order or Customer from a tagged-defined segment purchases a product from a collection with a minimum order value)
Shopify Plus merchants can choose to use the , where a convenient Redeem button placed at checkout enables customers to redeem with one-click
An employee or cashier uses the Shopwaive Smart Grid tiles to view and apply a customer's available balance, offers, or gift card to the Shopify POS cart at the time of purchase. See
Customers will log into their account they created on your website. If the customer has a Shopwaive credit account (after completing all previous steps, see for details), the Shopwaive widget appears at the bottom of the page
Have questions on any specific features?