Shipping Credit
Allow customers to combine store credit with FREE shipping credits
Tip: Shipping credits are conveniently issued and tracked separately from store credit. If customers experience a delayed or poor delivery experience, brands may choose to waive future shipping costs on an order by offsetting shipping fees with shipping credits
If you are a Shopify Plus brand and use Shopwaive Gift Cards, shipping credits are not necessary since a gift card will apply toward all line item costs
To combine store credit with shipping credit follow the steps outlined below. Open the app and click the item in the left side menu labeled Settings
Once you click Settings, scroll down and toggle on the Shipping credits setting.
Customer logs into their account
Once your customer logs into their account, the Shopwaive popup will now include a Shipping credit field, in addition to the credit redemption field.
After logging in, customers follow these steps to combine credit with discount codes
Redeem Shipping Credit — Step-by-step:
Add items to your cart
Click the Shopwaive button at the bottom left of the page and enter the amount of credit you wish to redeem into the top field
Above the credit field, check the box to include a FREE shipping credit
Click Apply to checkout to combine store credit with FREE shipping.
Proceed to checkout with store credit combined with the shipping credit by clicking the Go to checkout button.
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