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Rewards and Discounts
Create multiple rewards or discounts for the same customer each with a unique expiration date, value, and voucher code
The Rewards and Discount features of Shopwaive are designed specifically for Shopify and Shopify Plus brands, to address their most frequent pain points and eliminate mundane tasks. Use these features to streamline your brand marketing strategies and work flows.
Note, Shopwaive store credit is tracked and issued separately from rewards and discounts. Store credit can be combined with shipping credit, rewards, and discounts but each can be used for a powerful combination strategy to increase CRO and checkout conversions. See feature table below
Feature | Store credit | Rewards and Discounts | Shipping |
|---|---|---|---|
Combine with other offers | |||
Single expiry date | |||
Pro & Enterprise available | |||
Multiple expiry dates | |||
Multiple for same email | |||
Bulk import available | |||
Bulk export available | |||
Requires customer login | |||
Refunds and exchanges | |||
Digital wallet functionality | |||
Shopwaive widget | |||
Tapcart Integration | |||
Klaviyo Integration | |||
Zapier Integration | |||
Email integration | |||
Order API | |||
Customer API and Top ups | |||
Shopify POS | |||
Subscriptions and Flows | |||
Reporting and analytics | |||
Currency options | |||
Multilingual | |||
Canvas design editor | |||
Checkout | |||
Fraud protection | |||
24/7 Customer Support |
Tip: You have the option to create hundreds of rewards and discounts in seconds with or without assigning sender, recipient, and customer email. With Shopwaive we make it easy to get exactly what you need, and nothing you don't
Enterprise features require the Shopwaive Pro subscription plan. Contact us at [email protected] to learn more
To enable Rewards follow the steps outlined below.
Open the app and click the left side menu item labeled Settings
Click Settings from the left side menu
Once you click Settings, scroll down and toggle on the Rewards setting.
Tip: The terms voucher, rewards, and discount codes are used interchangeably throughout the documentation without any distinguishable difference. These terms all refer to redeeming an offer at the Checkout page by using a unique code in the Gift card or discount code field on the Shopify platform. You can also enter these codes in the Shopwaive popup to combine with other offers such as store credit or FREE shipping. See Combinations
Next, you'll be blown away by how fast and easy it is to create thousands of rewards, voucher, or discount codes in seconds, each with their own criteria you define.
After enabling Rewards, follow these steps to create unique discount codes
- 1.Click the Create Rewards button that appears after enabling Rewards
- 2.Click the Get template link to download the template file to your local drive
- 3.Fill out the template file with your reward definitions using a spreadsheet editor such as Google Sheets, Numbers, or Excel. Many options exist for each reward, but the minimum field requirements are OncePerCustomer, Value, and Type. Ensure you do not make any changes to the header names or format
- 4.Save and export your template file to .CSV format
- 5.Click the Upload .CSV button to import your rewards into Shopwaive
- 6.If the file is determined to be in the correct format, you'll receive a success message at the bottom of the popup indicating the rewards are ready for import
- 7.Click the Import button to create the rewards
If the Code field is left blank in the template file, a random alphanumeric code will be auto-generated. Many brands choose to follow naming conventions for codes for ease of tracking, analytics and reporting. Although not required, you may choose to add a unique suffix or prefix if generating hundreds of codes to make editing or deleting codes after the bulk creation event an easy task
Only the OncePerCustomer, Value, and Type fields are required for successful reward creation as noted by items marked with a check in the column labeled with an asterisk *
Header | Description | Example | * | Format |
|---|---|---|---|---|
Email | Customer email | text | ||
Code | Discount code | SUMMER40 | text | |
Type | percentage or fixed | percentage | enum | |
Value | Must be greater than 0 | 40 | decimal | |
OncePerCustomer | true or false | true | boolean | |
Expiration | Expiry date | 2023-12-31T00:00:00-00:00 | date | |
UsageLimit | Integer greater than 0 | 2 | integer | |
CollectionIDs | Entitled collection ids | [334674428128,334674428120] | array | |
ProductIDs | Entitled product ids | [28398293800] | array | |
VariantIDs | Entitled variant ids | [90293839983] | array |
If the reward is restricted to a single customer using the Email field (optional) and the email is not already associated with a Customer in the Shopify Admin, then you will need to upload the reward template definition twice. The first time a new Customer with email address you have defined will be created, after which point, when you upload the template file a second time the reward definition will be created and assigned to that customer.
Email | Code | Value | Type | OncePerCustomer | Expiration | UsageLimit | CollectionIDs | ProductIDs | VariantIDs |
|---|---|---|---|---|---|---|---|---|---|
| BCFM2023 | 20 | percentage | false | | | | | |
| SUMMER40 | 40 | fixed | true | | | | | |
| 15 | percentage | true | | | | | |
Example: A new high-growth global brand known as Unicorn Shoes has a long list of potential customers from a paid promotional email marketing campaign whom have not yet registered the email account through Unicorn's website. Using Shopwaive, the brand can grant welcome rewards, promotional offers, and discounts to incentivize these new potential customers
You can define rewards using any spreadsheet editor. Just copy and paste in your reward definitions into the template file you downloaded above. Then, export the file in .CSV format before uploading to Shopwaive
Create bulk discount and reward offers with the Shopwaive template
You have the option to restrict rewards and discounts to only be eligible for redemption towards purchases of specific products defined by their collection ID, product ID, or variant ID.
If the rewards or discount applies to all collections, products, and variants then you can simply leave the cells beneath these headers blank (and skip the remaining portion of this section) Ensure you include the header names themselves (i.e. CollectionIDs, ProductIDs, VariantIDs) in the template file even if you do not define any
To find a specific product ID, simply navigate to the Shopify admin > Products > Select the product to be redirected to the product details page.
When you reach the product details page of the product that the reward or discount applies to, make note of the id found in the url at the top of the page. In the example below the product id is 7343146434776. Include this product ID in the template when defining the rewards definition. If more than one ID, separate each by comma.
Find the product ID of a specific product by visiting the product details page
Examples of proper formatting of the collection, product, and variant ID arrays are shown below
ProductIDs | Correct format? |
|---|---|
[7343146434776, 5343146434770] | Yes |
7343146434776 5343146434770 | No |
7343146434776 | No |
'7343146434776, 5343146434770' | No |
[7343146434776] | Yes |
Refer to the GIF demo below that illustrates how to copy and paste your rewards definition into the template file and upload to Shopwaive. You can export, delete, or edit codes at anytime within the Shopify admin Discounts page
Contact our team at [email protected] if you have any questions or need help getting started. We're here and happy to help.
Use Shopwaive to create multiple promotional offers for the same customer or choose to make it available to all customers
Now that you created rewards with Shopwaive, you can export the list of discount codes in just a few clicks
- 1.Open the Shopify admin and navigate to Discounts
- 2.Click Export at the top right corner and then select All Discounts, or choose to filter discounts by the code title or any other attribute
- 3.You will receive an email with a link to download your exported discounts. Note, if you did not define a discount code in the template file, an alphanumeric code is auto-generated
Export discount codes in the Shopify admin
Last modified 1mo ago