Rewards and Discounts

Create multiple rewards or discounts for the same customer each with a unique expiration date, value, and voucher code

The Rewards and Discount features of Shopwaive are designed specifically for Shopify and Shopify Plus brands, to address their most frequent pain points and eliminate mundane tasks. Use these features to streamline your brand marketing strategies and work flows.

Product features

Note, Shopwaive store credit and gift cards are tracked and issued separately from rewards and discounts. Store credit and gift cards can be combined with shipping credit, rewards, and discounts but each can be used for a powerful combination strategy to increase CRO and checkout conversions. See feature table below and the full list of Shopwaive's products and their features

Feature	Rewards and Discounts
Combine with other offers
Single expiry date
Pro & Enterprise available
Multiple expiry dates
Multiple for same email
Bulk import available
Bulk export available
Requires customer login
Refunds and exchanges
Digital wallet functionality
Shopwaive widget
Tapcart Integration
Klaviyo Integration
Zapier Integration
Email integration
Order API
Customer API and Top ups
Shopify POS
Subscriptions and Flows
Reporting and analytics
Currency options
Multilingual
Canvas design editor
Checkout
Fraud protection
24/7 Customer Support

Tip: You have the option to create hundreds of rewards and discounts in seconds with or without assigning sender, recipient, and customer email. With Shopwaive we make it easy to get exactly what you need, and nothing you don't

Enterprise features require the Shopwaive Pro subscription plan. Contact us at [e-mail] to learn more

Settings

To enable Rewards and Discounts follow the steps outlined below.

Open the app and click the left side menu item labeled Settings

Click Settings from the left side menu

Once you click Settings, scroll down and toggle on the Rewards and Discounts setting.

Create discount codes

Tip: The terms voucher, rewards, and discount codes are used interchangeably throughout the documentation without any distinguishable difference. These terms all refer to redeeming an offer at the Checkout page by using a unique code in the Gift card or discount code field on the Shopify platform. You can also enter these codes in the Shopwaive popup to combine with other offers such as store credit or FREE shipping. See Combinations

Next, you'll be blown away by how fast and easy it is to create thousands of rewards, voucher, or discount codes in seconds, each with their own criteria you define.

After enabling Rewards, follow these steps to create unique discount codes

Create Bulk Discount Codes — Step-by-step:

1. Click the Create Rewards button that appears after enabling Rewards

2. Click the Get template link to download the template file to your local drive

3. Fill out the template file with your reward definitions using a spreadsheet editor such as Google Sheets, Numbers, or Excel. Many options exist for each reward, but the minimum field requirements are OncePerCustomer, Value, and Type. Ensure you do not make any changes to the header names or format

4. Save and export your template file to .CSV format

5. Click the Upload .CSV button to import your rewards into Shopwaive

6. If the file is determined to be in the correct format, you'll receive a success message at the bottom of the popup indicating the rewards are ready for import

7. Click the Import button to create the rewards

If the Code field is left blank in the template file, a random alphanumeric code will be auto-generated. Many brands choose to follow naming conventions for codes for ease of tracking, analytics and reporting. Although not required, you may choose to add a unique suffix or prefix if generating hundreds of codes to make editing or deleting codes after the bulk creation event an easy task

Only the OncePerCustomer, Value, and Type fields are required for successful reward creation as noted by items marked with a check in the column labeled with an asterisk *

Template file description

Header	Description	Example	*	Format
Email	Customer email	[e-mail]		text
Code	Discount code	SUMMER40		text
Type	percentage or fixed	percentage		enum
Value	Must be greater than 0	40		decimal
OncePerCustomer	true or false	true		boolean
Expiration	Expiry date	2023-12-31T00:00:00-00:00		date
UsageLimit	Integer greater than 0	2		integer
CollectionIDs	Entitled collection ids	[334674428128,334674428120]		array
ProductIDs	Entitled product ids	[28398293800]		array
VariantIDs	Entitled variant ids	[90293839983]		array

If the reward is restricted to a single customer using the Email field (optional) and the email is not already associated with a Customer in the Shopify Admin, then you will need to upload the reward template definition twice. The first time a new Customer with email address you have defined will be created, after which point, when you upload the template file a second time the reward definition will be created and assigned to that customer.

Example template file

Email	Code	Value	Type	OncePerCustomer	Expiration	UsageLimit	CollectionIDs	ProductIDs	VariantIDs
	BCFM2023	20	percentage	false
	SUMMER40	40	fixed	true
[e-mail]		15	percentage	true

Example: A new high-growth global brand known as Unicorn Shoes has a long list of potential customers from a paid promotional email marketing campaign whom have not yet registered the email account through Unicorn's website. Using Shopwaive, the brand can grant welcome rewards, promotional offers, and discounts to incentivize these new potential customers

Creating rewards from the template

You can define rewards using any spreadsheet editor. Just copy and paste in your reward definitions into the template file you downloaded above. Then, export the file in .CSV format before uploading to Shopwaive

Create bulk discount and reward offers with the Shopwaive template

Collection, Product, and Variant IDs

You have the option to restrict rewards and discounts to only be eligible for redemption towards purchases of specific products defined by their collection ID, product ID, or variant ID.

If the rewards or discount applies to all collections, products, and variants then you can simply leave the cells beneath these headers blank (and skip the remaining portion of this section) Ensure you include the header names themselves (i.e. CollectionIDs, ProductIDs, VariantIDs) in the template file even if you do not define any

To find a specific product ID, simply navigate to the Shopify admin > Products > Select the product to be redirected to the product details page.

When you reach the product details page of the product that the reward or discount applies to, make note of the id found in the url at the top of the page. In the example below the product id is 7343146434776. Include this product ID in the template when defining the rewards definition. If more than one ID, separate each by comma.

Find the product ID of a specific product by visiting the product details page

Formatting IDs in the template file

Examples of proper formatting of the collection, product, and variant ID arrays are shown below

ProductIDs	Correct format?
[7343146434776, 5343146434770]	Yes
7343146434776 5343146434770	No
7343146434776	No
'7343146434776, 5343146434770'	No
[7343146434776]	Yes

Create and upload discounts

Refer to the GIF demo below that illustrates how to copy and paste your rewards definition into the template file and upload to Shopwaive. You can export, delete, or edit codes at anytime within the Shopify admin Discounts page

Contact our team at [e-mail] if you have any questions or need help getting started. We're here and happy to help.

Use Shopwaive to create multiple promotional offers for the same customer or choose to make it available to all customers

Export discount codes

Now that you created rewards with Shopwaive, you can export the list of discount codes in just a few clicks

Export Discount Codes — Step-by-step:

1. Open the Shopify admin and navigate to Discounts

2. Click Export at the top right corner and then select All Discounts, or choose to filter discounts by the code title or any other attribute

3. You will receive an email with a link to download your exported discounts. Note, if you did not define a discount code in the template file, an alphanumeric code is auto-generated

Export discount codes in the Shopify admin